FREQUENTLY ASKED QUESTIONS:

For additional questions, Help Center can answer your inquires.

Where does thecarwashbusiness.com  sell and ship products?

We sell and ship products within the United States, Canada and over 170 International countries.(P.O. Boxes and Military APO/FPO)

Will I have to pay sales tax?

No.

How can I pay for my purchase?

Thecarwashbusiness.com  accepts all major credit cards including Visa, MasterCard, Discover and American Express and Paypal accounts.

When will I receive my order?

All United States orders should arrive within 2 to 5 business days after receiving your shipping confirmation email from our Shipping & Handling Department and International orders usually take between 4 to 21 business days.

What are my shipping options?

Only Priority Shipping 2 to 5 business days for addresses in the United States - (all international orders usually take 4 to 21 business days); your shipment will arrive after you receive your shipment confirmation email. If you do not provide a valid email address, you will not receive a shipment confirmation e-mail but your US order should usually arrive within 2 to 5 business days after placing your order. Fast shipping is only valid within the United States of America, and Canada.

How do I know if my order has been shipped?

You will receive an e-mail shipping confirmation after your order has been shipped from our Shipping & Handling Department.

Overnight Shipping
This service is not available at the moment, but we are defiantly working on having it in the future. Please check with us periodically regarding updates pertaining to overnight shipping.  

Is it safe to use my credit card over the Internet?

Yes. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. This website is 100% secure for online ordering. 

Need to Return your Purchase?

If you are not satisfied with your purchase we will be happy to accept a return for a refund. You can return your purchase (Paperback Book Version only) for up to 7 days from the purhcase date. Products must be in the condition you received them and in the origional box and/or packaging. You will only be charged a $10.00 restocking fee for return merchandise. E- Books are NOT refundable.

Will you share or sell my personal information you receive?

Information about our customers is an important part of our business, and we are not in the business of selling your information. Thecarwashbusiness.com will never sell your information to anyone, for business or personal use - This is against our company ethical policies.

Safety & Security Tips - Prevent Online Identity Theft

We will never e-mail or call a customer and ask that they disclose or verify their credit card, or banking account number. Such information should only be submitted when completing an order by you.

If you are contacted by, or receive an unsolicited e-mail from an unknown entity, and are asked to confirm or provide your personal or banking information, simply disregard the request and report the incident  for investigation.

We does not tolerate any form of fraudulent activity and all suspicious actions will be reported to authorities.

If using a public computer or terminal, always make sure you close down all open windows when you complete an online transaction. This will prevent anyone coming after you and viewing any transaction information.

I still have some have some questions?

Lot's of customers do, and we try to answer every one. If Frequently Asked Questions did not help try our Help Center, or Shipping Info, Payment Options or Contact Us WebPages.